Unlike cultural awareness programs which tend to focus on the quirks and stereotypes of various groups, the goal of awareness is to improve our own self-awareness by reviewing educational materials (CME/CE) while engaging in lively but secure discussions among colleagues about the material. The primary goal of the awareness phase is to foster personal reflections and exploration of our conscious and unconscious inclinations while removing potential barriers to effective communication. 

The goal of the action phase is to help practitioners become comfortable and proactive in implementing strategies to improve two-way communication with black patients. This action phase will also help practitioners better identify and properly address black patients at most risk for racial trauma and if necessary refer them to the appropriate providers with further expertise. This phase includes components related to learning validating language skills, administering surveys and/or questionnaires. 

The goal in the advance phase is to advance the mission systemically. This phase requires a commitment to address anti-black sentiment policies and procedures for black patients and black co-workers in the workplace. It encourages forming a task force and/or committee within your organization in coordination with your HR departments, Directors or Administrative staff to develop a framework that allows all marginalized groups a safe way to address work-place discrimination. You will be provided a basic template if you enroll in the course. This phase also encourages conducting further research targeting healthcare disparities within your institutions.